When will my order arrive?

Your order will be delivered by the supplier company within 3-5 working days if the products are in stock. Natural disaster, war, fire, terrorism, etc. In extraordinary circumstances, the delivery time is variable.


Can someone else pick up my order?

Your order is delivered to the person at the delivery address only if it is proven to be a first-degree relative, after the photo ID is checked and signature is received.


What happens if no one is found at the address at the time of delivery?

The courier will leave you a news form with the phone number of the courier company. As of the business day following the release of the news form, a second call will be made to the same address. Delivery will be made within 2 days after calling the customer service from the number on the form and informing the time zone where you can receive your order.


Can I change the recipient after placing an order?

It is not replaced the person taking the order after give an order.

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